A customer may Trade-In a device that is in “good” condition, based on the Trade-In Guidelines, for a credit toward the customer’s invoice.
The trade-in value will be determined after the condition of the device has been confirmed.
Once the trade-in value has been determined, a retail credit will be applied directly to your account within 60 days of eligible trade-in
Flawless Condition - MUST MEET ALL CONDITIONS
- Works perfectly
- No noticeable flaws, still in its package or looks like new
- Has zero scratches
- Has no dust under the glass
Broken - WILL NOT ACCEPT
- Your phone is in great working order with some minor cosmetic signs of wear
- Your phone has no cracks or missing buttons (power, home, ringer, and/or volume)
- Does not power on
- Broken or cracked LCD screen or glass
- Missing buttone (power, home, ringer, volumer)
- Broken or cracked hardware (charging ports, casing, etc.)
- Housing separation